Social workers say children and workers not safe
FRANKFORT — Kenton County social worker Barbara Cowan didn’t get home Tuesday until after 9 p.m.
She was supposed to leave work after 4 p.m., but had to investigate four possible child abuse and neglect cases that came to the office late that day. No other staff was available.
In one case, a police officer accompanied her, calling in three additional units to help. She investigated the others alone, protected only by a cell phone and a case file, Cowan said.
“This is my job,” she told a legislative committee on Wednesday. “This is not unusual.”
Cowan was among a group of social workers from the Cabinet for Health and Family Services who told the Interim Joint Committee on Health and Welfare that not much has changed in the two years since lawmakers approved what was supposed to be a landmark social worker safety bill.
The 2007 Boni Bill was named after Boni Frederick, a social services aide who was killed while taking an infant child for a home visit with her mother. The bill called for spending $6 million to hire more front-line staff, increase security at cabinet offices and establish neutral family visitation sites at cabinet offices, but much of that spending never happened.
Rep. Ruth Ann Palumbo, D-Lexington, said the legislature did social workers a disservice by only giving the cabinet $2 million to implement the bill. The cabinet was supposed to find the remaining money on its own, but the state has made more than $800 million in cuts since 2007 to balance the budget.
“Those funds were too important,” Palumbo said.
Cabinet officials said Wednesday that they have tried to implement as much of the Boni Bill as possible.
“Every day we strive to do the very best we can with what we have,” said Vikki Franklin, a spokeswoman for the cabinet.
Social workers said Wednesday that the cabinet’s own figures showed nearly 400 vacant front-line positions in October 2008.
Workers testified that risk assessments of cabinet offices were completed after the bill was passed, but few safety improvements were made. Of the offices assessed, 99 percent do not have panic devices and 90 percent no longer have security guards.
It’s not just social workers who are paying for the lack of security, workers said, noting that any drop in the number of front-line workers means fewer people to protect Kentucky’s children.
A national nonprofit group on Tuesday released a report showing that Kentucky leads the nation in the rate of child deaths from abuse and neglect. The information was based on 2007 figures, the most recent data available.
“That’s as high a price as you can get,” said Sheila Patrick, a social worker from Menifee County.
Linda Craig, a family support case worker, said case loads for other cabinet services, such as food stamps and other welfare benefits, are so high that some families are being evicted from homes or losing their cars before staff can help them.
Cowan said she recently took a child abuse investigation call on her day off because another team in her Kenton County office that also investigates abuse and neglect cases was no longer doing follow-up investigations. The team had eight child fatalities in six months, an “astronomical number,” Cowan said.
“We can’t ensure children’s safety if we can’t ensure our own,” Cowan said.
Social workers also said they were warned not to discuss their concerns with the media or with legislators.
Franklin said that wasn’t true. All cabinet staff are told that inquiries from the media should be routed through the communication office. Cabinet employees can talk to the media or legislators but it must be on their own time, Franklin said.
The social workers said they hoped to work with legislators to draft legislation that would address some of their concerns in the upcoming legislative session that begins in January. They would like to see more safety training, a reduction in case loads and more security upgrades.
Cabinet officials left the meeting before the social workers testified. Patricia Pregliasco, a social worker from Jefferson County, questioned why administrators left before legislators’ questions were addressed. Franklin said late Tuesday that administrators were not asked to attend the discussion.
Since the Boni Bill was enacted, Pregliasco said she feels “about 10 percent safer.”
– Beth Musgrave
Filed Under: KY General Assembly • State Budget • State Government • Tom Burch



I think if you treat everyone with RESPECT and don`t talk down to them you won`t need that bodyguard. Most social workers come on like they are better than their “clients” thereby urking them. Some get a kick out of downgrading the man of the house by acting like could he could do more and all the problems they have are because of him. Some even discuss cases with “outside” people. I know they are only human but some pretend to be God, if they can`t do their job they should go into another line of work.
It goes beyond an issue of RESPECT. Of course, there are a few social workers that have over stepped their boundaries. The issue is that social workers and others that work in these environments do NOT have the adequate resources to do their job effectively. Many of these workers are placed in a dangerous situation everyday with no support system. I promise you that no matter how nice or kind social workers treat others there is always a risk of a crisis situation. To say they aren’t doing their job is an ignorant comment.
The workers in eastern Kentucky don’t even get cell phones that work (wrong service carrier.)
Social workers are prohibited from carrying pepper spray, weapons or other means to protect themselves.
My wife is a social worker, and Jason’s comments are right on the money – most of the offices where there is a high case load is because they are understaffed. Usually, it is understaffed in the investigation area, the most time-consuming process. I cannot count the number of times my wife has had to go on a referral when she is about to leave for the day because the referral has to be investigated within a certain time period, whether it be child abuse, sex abuse, neglect, etc. She routinely comes home 2-3 hours late, and there are times when she can’t even see her own kids put to bed because she is taking someone else’s kids to a care unit in another town. This week, she came home at 10:30 pm because the abuse case she was on had the mother doing drugs and there were issues getting a drug test done so she could accurately investigate the case. To do a thorough job, that takes time plus the paperwork. If she gets another referral, that paperwork has to wait, which backlogs the process even further. Security may be a problem as well, but the Cabinet must do something to find more workers to help investigate these cases. The ongoing workers are well-staffed, but more investigators will lead to a better job done thoroughly with clients taken better care of in return, a win-win for everyone.
How about reducing some of those folks that supposedly retired from that Cabinet, but keep coming back year after year on big contracts of $100,000 or more to admin. work. One of those jobs could fund three front line jobs!
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Social workers are prohibited from carrying pepper spray, weapons or other means to protect themselves.